![]() See the Specific Model Differences section for more information. ![]() You will need to enable the appropriate 3D viewing mode on the television yourself. However, note that there is nothing special that the Plex app can do to instruct the television that a specific video is 3D. If you experience issues, you may find success enabling digital (bitstream) audio output from your television to your receiver via ARC. It’s up to the television to handle the audio from there. Plex will present video streams with multi-channel audio to the television as-is. Note: If you enable one of these settings but your device/setup doesn’t actually support it, you’ll typically experience silence or strange audio playback. On other devices, users can enable settings for their own testing. Enabling AC3/eAC3/DTS is prevented on devices we have directly found to be incompatible. Please exercise caution when adjusting this setting.įrequently Asked Questions Does the app support multi-channel (AC3, eAC3, DTS, etc.) audio? Changing the H.264 Level above the device’s recommended value could possibly result in severe playback stability issues or device instability.Selecting the “None” value may be safe based on you media.A H.264 level slightly higher than the recommended is usually safe.A H.264 level below that of the source video will force the video to transcode.Videos use the H.264 Level to define a maximum bitrate for the video as well as decoding parameters. Changing the Maximum H.264 Level global setting can allow many files to Direct Stream or Direct Play. ![]() Some devices can handle higher quality transcodes or remuxes. Most devices can handle streams with peak bitrates < 20Mbps. Setting a streaming quality value lower than the content’s bitrate will cause the video to be transcoded.Enabling multi-channel audio in the global settings menu adds support for the associated audio codec during Direct Play and transcoding. ![]() Higher streaming quality values have a better chance to allow the content to be Direct Streamed or Direct Played.Keep these tips in mind to help ensure the best experience. Tip!: Other audio formats such as FLAC or ALAC will be transcoded by your Plex Media Server to be compatible. The following audio formats are usually supported for music playback: Tip!: See below for specific model/manufacturer support. Transcoding 4K content is a very intensive process and will require a powerful computer running Plex Media Server. 4K/UHD content matching the following will Direct Play on supported devices:ĤK content not matching the above properties will be transcoded to 1080p. We’re working to bring 4K playback support to other devices, too. Some 4K (ultra high definition) devices are recognized by the Plex app. Related Page: Direct Play, Direct Stream, Transcoding 4K (UHD) Direct Play Video Support Unsupported audio formats in video will have the audio automatically transcoded to either AAC or AC3 (Dolby Digital) as appropriate by the Plex Media Server in order to preserve any surround sound audio channels. Enabling subtitles of any type will require them to be transcoded (burned) into the video stream. Other content will usually need to be either Direct Streamed or transcoded. Video Encoding: H.264 (level 4.0 or lower).Content matching the following can usually be Direct Played: See the Specific Model Differences later in the article for more information about cases that may vary from this. Content that is not natively supported will automatically be Direct Streamed or transcoded as needed by the Plex Media Server. Native video support is typically (but not always) limited to the MP4 container, H.264 video encoding, and AAC audio. Related Page: Which Smart TV models are supported? Direct Play Video Support In some cases, formats that can be played by DLNA or from a USB drive on a device may not be available for direct playback by Plex. Plex for Smart TVs uses playback systems provided by the TV manufacturer. Media compatibility and video quality limitations vary by device. It does not apply to the Plex app running on Android TV, Fire TV, Roku TV, or similar. Tip!: This article is about our Smart TV app.
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